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    Exam 11: Managing Change and Innovation
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    Which of the Following Approaches to Change Implementation Should Be
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Which of the Following Approaches to Change Implementation Should Be

Question 169

Question 169

Multiple Choice

Which of the following approaches to change implementation should be used when users have power to resist?


A) Communication and education
B) Participation
C) Coercion
D) Top management support
E) Negotiation

Correct Answer:

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