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A Client Tells You the Following: "I Started My New

Question 19

Multiple Choice

A client tells you the following: "I started my new job and right away, my boss starts giving me a hard time. I bet he is an unhappy and angry person. You know, when he hired me I had a sense he was unhappy. He told me that he was going on a business trip and that I would be unsupervised for the next two weeks." You notice that almost none of this communication has to do with the client. According to Egan, one useful way to think about this communication is ___________.


A) to conclude that the client is actually the one who is unhappy and angry
B) to wonder about what the client is leaving out of the story
C) to conclude that the client has a hard time adjusting to new situations
D) to wonder about what the symbolic meaning of "boss" is

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