Amy Holmes One of the Most Talented Managers to Ever Work at Work

Multiple Choice

Amy Holmes
One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively.
-Amy also agrees with the research that suggests that "nonverbal messages convey thoughts and feelings with greater force than do our most carefully selected words." Nonverbal messages include all of the following except:

A) facial expressions.
B) posture.
C) voice and mannerisms.
D) dress.
E) All of these are included.