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    Business
  3. Study Set
    Quality Management Organization
  4. Exam
    Exam 1: Introduction to Quality and Performance Excellence
  5. Question
    Which of the Following Is Not One of the Critical
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Which of the Following Is Not One of the Critical

Question 26

Question 26

Multiple Choice

Which of the following is not one of the critical service dimensions?


A) Conformity
B) Consistency
C) Courtesy
D) Accessibility

Correct Answer:

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