The Balanced Scorecard Is an Effective Tool for Managing and Improving

Multiple Choice

The balanced scorecard is an effective tool for managing and improving performance, but only if it is:

A) used by managers who recognize that relying exclusively on financial measures benefits the organization in the long run.
B) implemented using a performance measurement orientation.
C) used exclusively by the top levels of the organization.
D) clearly linked to a well-defined organizational strategy and goals.
E) used in organizations that adopt a hierarchical control process.