Multiple Choice
Which of the following Key Performance Indicators is least likely to be included in the Internal perspective of the Balanced Scorecard approach?
A) Lead time
B) Quality
C) Percentage of sales from new products
D) Brand awareness
Correct Answer:

Verified
Correct Answer:
Verified
Q15: Accounting measures of performance have been criticized
Q16: Key success factors derive from<br>A) Key performance
Q17: When constructing measures for a Balanced Scorecard,
Q18: The original version of Kaplan and Norton's
Q19: In what way is the Balanced Scorecard
Q20: Why are accounting measures of firm performance
Q21: Outline the elements of Yip's business model.
Q22: Rappaport (1986) and others argue that accounting
Q23: It could be argued that Yip's (2004)
Q25: Venkatrman and Ramanujam (1986) define business performance