Multiple Choice
The Balanced Scorecard approach breaks down value generation into three parts; operational effectiveness, customer management and
A) product innovation
B) process innovation
C) people management
D) translating the vision
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q1: The Balanced Scorecard approach of Kaplan and
Q2: The Balanced Scorecard approach includes four perspectives;
Q4: What might be typical measurements within the
Q5: What does the financial measure E. P.S
Q6: Kaplan and Norton (1996) developed the Balanced
Q7: The 'theory of business' is a similar
Q8: Can you think of any further perspectives
Q9: Which measure of firm performance takes into
Q10: In the Balanced Scorecard Approach, which perspective
Q11: The original Balanced Scorecard approach has evolved