One of the Steps of the Process Used in the Value-Driver-Action

Multiple Choice

One of the steps of the process used in the value-driver-action model requires managers to create a list of desired stakeholder experiences for each key value driver. This step specifically involves

A) articulating a set of statements that the company aspires to hear from its stakeholders.
B) creating a list of preferred supplier requirements since suppliers are among the most important stakeholders.
C) identifying only the secondary stakeholders of the company since primary stakeholders are involved in the process.
D) imagining what the new company slogan might look like.