Juran and Deming Would Argue That It Is Pointless to Exhort

Multiple Choice

Juran and Deming would argue that it is pointless to exhort a line worker to produce perfection, because:

A) workers are not motivated to improve unless a financial incentive is offered.
B) the overwhelming majority of imperfections are due to poorly designed manufacturing systems.
C) it is the supervisor's responsibility to ensure quality through effective quality control.
D) management systems that are unsupportive of quality initiatives should be reengineered in advance.