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    Quality and Performance
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    Exam 4: Tools and Techniques for Quality Improvement
  5. Question
    _____ Is a Tool for Involving All People from All
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_____ Is a Tool for Involving All People from All

Question 15

Question 15

Multiple Choice

_____ is a tool for involving all people from all ranks, levels, and functions of the organization for problem solving and improvement.


A) Fishbone analysis
B) Work-out
C) Quincunx
D) Cause-and-effect diagram

Correct Answer:

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