Multiple Choice
Which of the following is a difference between core and support processes?
A) Support processes are those that are more important to "running the business" than core processes.
B) Support processes are those that are critical to customer satisfaction while core processes are not.
C) Core processes are driven by external customer needs while support processes are not.
D) The ultimate value of products depends on support processes and not on core processes.
Correct Answer:
Verified
Correct Answer:
Verified
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