Multiple Choice
Which of the following is a result of the creation of process teams and the focus on internal customers?
A) A substantial increase in the number of hierarchical layers in the organization
B) Creation of non-value-added activities
C) Empowerment of frontline workers to improve processes
D) More supervision and coordination for managers to do
Correct Answer:
Verified
Correct Answer:
Verified
Q16: One of the four elements of leadership
Q17: In the value-creation process, _ processes involve
Q18: An advantage of "flatter" organizations is that
Q19: The structural contingency theory states that organizations
Q20: A drawback of functional structures is that
Q22: Which of the following is true of
Q23: Value-creation processes are also called _ processes
Q24: Review is one of the four elements
Q25: Design and production/delivery are examples of value-creation
Q26: Which of the following does implementation, one