Milton, a Manager, Is Forced to Turn Down an Idea

Multiple Choice

Milton, a manager, is forced to turn down an idea for a new product from Steven, one of his most creative team members, because of financial limitations. In order to prevent Steven from feeling discouraged, Milton should _____.

A) give gentle feedback to Steven when turning down the idea
B) recommend convergent thinking to improve Steven's creativity
C) suggest that frequently used approaches to problems should be used
D) encourage him to work toward a single solution for problems