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Domino Grace Is a Financial Services Firm

Question 234

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Domino Grace is a financial services firm. Currently, it offers competitive salaries and very generous benefit packages. The cost of those packages is very high, but the company believes that these benefits have helped it attract and keep top talent. Domino Grace is completing a merger with Kryptos, Inc. Salaries at Kryptos are slightly below industry averages, and the benefit packages it offers are considerably worse than those offered by Domino Grace. Domino Grace believes that the merger would be in the best interest of the company, but employees at Domino Grace are resisting this change in part because they are worried that they will lose their outstanding benefits after a merger is complete. The CEO of Domino Grace believes that the best way to overcome the employees' resistance to change is through education and communication. The Kryptos CEO believes that it will be necessary to force the employees to accept the changes. Which of the following, if true, would strengthen the Kryptos CEO's argument?


A) Mergers are more common in the financial services industry than in many other industries.
B) Mergers are easier to execute when the merged organizations have similar corporate cultures.
C) At Kryptos, accounting, operations, and human resources are among the departments that already have the capacity to serve a much larger organization.
D) Overcoming resistance to change by using threats and other forms of coercion is usually considered only after all other options have been considered.
E) Kryptos offers employees the opportunity to serve for a year or more in overseas offices.

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