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    Business Essentials Study Set 3
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    Exam 10: Operations Management, Productivity, and Quality
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    If an Air Canada Flight from Toronto to Calgary Has
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If an Air Canada Flight from Toronto to Calgary Has

Question 33

Question 33

Multiple Choice

If an Air Canada flight from Toronto to Calgary has 20 empty seats, this illustrates the unique service characteristic of


A) intangibility.
B) unstorability.
C) demand.
D) customization.
E) oversupply.

Correct Answer:

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