Quality/cost Studies Show What a Firm's Current Costs Are, and Also

Multiple Choice

Quality/cost studies show what a firm's current costs are, and also reveal

A) areas that have the biggest cost-savings potential.
B) the limits of acceptable and unacceptable quality in production of a good or service.
C) how much quality will have to be achieved in order to meet consumer expectations.
D) how motivated employees are to build quality into products.
E) the level of quality that is currently being achieved.