What Should Be Done If an Insurance Claim Denial Is

Multiple Choice

What should be done if an insurance claim denial is received because a billed service was not a program benefit?

A) Rebill with a letter of explanation from the physician.
B) Write-off the amount on the patient's ledger.
C) Send the patient a statement with a notation of the response from the insurance company.
D) Appeal the decision with a statement from the physician.