REAL ESTATE BROKER SCENARIO

Multiple Choice

REAL ESTATE BROKER SCENARIO
Jane, a consumer researcher, worked with a real estate broker as part of her research on consumer decision-making behavior. During the course of her research, she found that young couples, mostly professionals, look out for a space they can call their own. Although young, they seldom make spontaneous and impulsive decisions while buying a house. All of them arrive at a decision after an exhaustive effort of finding more information, talking to different people, and checking out neighborhoods through various sources. This strengthens Jane's hypothesis that people tend to make wise and informed decisions while buying a house. In her experience of working with the real estate broker, Jane has had a successful run, except for the time when an elderly man left disappointed after weeks of continuous search. After his retirement, he had wanted to invest in a "dream house," but sadly he could not find what he was looking for. Whatever he liked exceeded his budget. Jane also met a young couple who spent most of their weekends house hunting. After being out with them week after week, they finally admitted that they never intended to buy a house and that they were mostly interested in gathering information and being updated about the real estate industry.
-Refer to Real-Estate Broker Scenario.In her experience of working with the real estate broker,Jane has had a successful run,except for the time when an elderly man left disappointed after weeks of continuous search.After his retirement,he had wanted to invest in a "dream house," but sadly he could not find what he was looking for.Whatever he liked exceeded his budget.The disappointment experienced by the man can be best described as search _____.

A) overdrive
B) regret
C) bias
D) dissonance
E) overload