Which of the Following Is a Primary Function of Relationship

Multiple Choice

Which of the following is a primary function of relationship integration in providing top-level service to customers?

A) It requires several individual companies or business units to act in isolation in order to offer superior service to customers.
B) It creates performance assessments that help measure the performance of the supply chain as a whole without holding each individual firm or business unit accountable for meeting its goals.
C) It includes the ways in which two or more companies will collaborate on activities or projects so that a customer gains the maximum amount of total value possible from the supply chain.
D) It involves the creation and maintenance of information technology systems that help managers across the firms in the supply chain function independently from one another.