Multiple Choice
Which of the following best describes total quality management?
A) the principle that quality belongs to each person who creates it while performing a job
B) the consistency of a product's quality from unit to unit
C) the sum of all activities involved in getting high-quality products into the marketplace
D) the process by which a company analyzes a competitor's products to identify desirable improvements
E) a certification program attesting that an operations process has met rigorous requirements
Correct Answer:
Verified
Correct Answer:
Verified
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