Which of the Following Best Describes Quality Ownership

Multiple Choice

Which of the following best describes quality ownership?

A) an emphasis on intangible factors in customer satisfaction
B) the consistency of a product's quality from unit to unit
C) the sum of all activities involved in getting high-quality products into the marketplace
D) the process by which a company analyzes a competitor's products to identify desirable improvements
E) the principle that quality belongs to each person who creates it while performing a job