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    Using MIS Study Set 2
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    Exam 3: Organizational Strategy, Information Systems, and Competitive Advantage
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    In the Value Chain, the Primary Activity of Customer Service
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In the Value Chain, the Primary Activity of Customer Service

Question 114

Question 114

True/False

In the value chain, the primary activity of customer service is concerned with inducing buyers to purchase the product and providing a means for them to do so.

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