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    Exam 14: Promotion Ii: Social Media, Directdatabase Marketing, Personal Selling, and Public Relations
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    Happy Customers Are More Likely to Tell Their Friends About
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Happy Customers Are More Likely to Tell Their Friends About

Question 145

Question 145

True/False

Happy customers are more likely to tell their friends about their pleasant customer experiences than unhappy customers are to tell their friends about their unpleasant customer experiences.

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