Multiple Choice
What is the connection between managers and customers?
A) Today, managers are expected to interact regularly with customers.
B) Managers in service industries are expected to deliver customer service. but managers in manufacturing are not.
C) Managers must create a customer-responsive organization in order to survive successfully in today's environment.
D) There is no connection between managers and customers.
Correct Answer:
Verified
Correct Answer:
Verified
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