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    Exam 14: Interpersonal and Organizational Communication
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    When a Person Tells His or Her Manager What the Manager
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When a Person Tells His or Her Manager What the Manager

Question 117

Question 117

Multiple Choice

When a person tells his or her manager what the manager wants to hear, which one of the following barriers to effective interpersonal communication is the person using?


A) filtering
B) selective perception
C) framing
D) defensiveness

Correct Answer:

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