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Following a Customer Complaint, Bigly Mfg

Question 4

Multiple Choice

Following a customer complaint, Bigly Mfg. formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it. This is an example of ________.


A) delayed corrective action
B) immediate corrective action
C) basic corrective action
D) preventive corrective action

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