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FunText Is a Company That Owns an App Used for Text

Question 98

Multiple Choice

FunText is a company that owns an app used for text messaging. It recently offered a six month membership extension to its existing customers without any additional charges. Which competitive strategy is FunText trying to implement in this scenario?


A) creation of a new service
B) product differentiation
C) locking in customers
D) locking in suppliers
E) enhancing existing products

Correct Answer:

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