Ellen Is an External Manager at City Place Coffee

Multiple Choice

Ellen is an external manager at City Place Coffee. She has only limited knowledge of her employee's performance. What can Ellen do to avoid measurement problems?

A) Prevent the employee from working with the supervisor in the appraisal
B) Avoid allowing employees to evaluate themselves
C) Use a multiple-rater system
D) Perform the evaluation with the information currently available to the supervisor
E) Plan training programs to improve observation and categorization skills