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    Joseph Is Trying to Understand the Concern of an Angry
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Joseph Is Trying to Understand the Concern of an Angry

Question 107

Question 107

Multiple Choice

Joseph is trying to understand the concern of an angry customer, but several employees keep interrupting the conversion. These interruptions are an example of


A) static.
B) feedback.
C) miscommunication.
D) noise.
E) channel deficiency.

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