Which of the Following Statements Regarding Organizational Citizenship Behavior Is

Multiple Choice

Which of the following statements regarding organizational citizenship behavior is true?

A) Organizational citizenship behavior cannot be distinguished from specified job requirements.
B) Organizational citizenship behavior involves performance behaviors such as conscientiously performing one's work.
C) The more employees are satisfied with their job, the less good citizenship contributions they tend to make.
D) When employees perceive organizational processes and outcomes to be unfair, they are more likely to engage in behaviors that go beyond their formal job requirements.