Shondra Is Starting a New Administrative Position and Knows That

Multiple Choice

Shondra is starting a new administrative position and knows that she'll be writing a lot of e-mail messages. What is the best advice you can give her? 

A) Don't put anything in an e-mail message that you wouldn't post on your office door.
B) Because e-mail is informal, you don't have to write messages using complete sentences.
C) Use "Reply All" every time you respond to an e-mail message to ensure that everyone sees your reply.
D) Once an e-mail message is deleted, it's gone forever.