Multiple Choice
What is the least accurate statement about routine response messages?
A) A reply message written on company stationery or sent using a company e-mail address is a legally binding contract.
B) In addition to supplying answers, a response message should promote your organization and its products.
C) Routine response messages generally use the indirect organizational pattern.
D) Use the subject line of a routine response message to refer to an earlier correspondence so that you can omit this reference in the opening of your letter.
Correct Answer:

Verified
Correct Answer:
Verified
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