Multiple Choice
What is the most accurate statement about goodwill messages?
A) Goodwill messages are obsolete in today's fast-paced society.
B) You'll make a better impression by giving a ready-made card or calling the person than by writing your own message.
C) Written goodwill messages give more importance to our well-wishing and provide a record that can be reread, savored, and treasured.
D) Most communicators find it easier to write goodwill messages than other types of business documents.
Correct Answer:

Verified
Correct Answer:
Verified
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