Multiple Choice
Which is the most effective statement in a letter to a customer about an order for which the customer has not yet paid?
A) We cannot ship your order until we receive your payment.
B) Your order will be canceled unless we receive your payment right away.
C) As soon as we receive your payment, we'll ship your order.
D) What are you, a deadbeat?
Correct Answer:
Verified
Correct Answer:
Verified
Q22: Which is the most effective statement in
Q48: The most effective statement in a bad-news
Q50: What is the best advice for delivering
Q51: When denying a claim, use a statement
Q53: To make sure that it is not
Q53: When communicating bad news,business communicators have five
Q63: Ethan has already written three letters to
Q67: Which of the following is the best
Q74: Most job refusal letters _.<br>A)use the indirect
Q110: When abusive language is spoken,it's called _.