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  3. Study Set
    Business Communication Process Study Set 1
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    Exam 9: Negative Messages
  5. Question
    A Good Way to Begin a Negative-News Letter to a Faithful
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A Good Way to Begin a Negative-News Letter to a Faithful

Question 51

Question 51

True/False

A good way to begin a negative-news letter to a faithful customer is to show appreciation for the reader's business.

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