Bryan Is Becoming Increasingly Defensive While Conversing with His Co-Worker

Multiple Choice

Bryan is becoming increasingly defensive while conversing with his co-worker.Bryan's co-worker just accused him of having an "attitude problem" and not being a "team player." Which verbal communication strategy did Bryan's co-worker violate?

A) Be genuine rather than manipulative.
B) Be flexible rather than rigid
C) Use descriptive language rather than evaluative language
D) Present yourself as equal rather than superior