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In the Hierarchy of Effects Model, to Obtain Brand Loyalty

Question 171

Multiple Choice

In the hierarchy of effects model, to obtain brand loyalty:


A) all six steps must be present.
B) knowledge and preference is essential, the other steps are not.
C) liking, preference, and conviction are essential, the other steps are not.
D) awareness, knowledge, and conviction are essential, the other steps are not.

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