Brenda Kraft Has Proven Herself to Be an Able Manager

Multiple Choice

Brenda Kraft has proven herself to be an able manager. Her section has a high project completion rate with the highest-quality product and the lowest defects in her division. In addition, she accomplishes this with fewer full-time people than other managers. Co-workers say that the secret of her success is in her ability to determine what needs to be done and by whom, and her understanding of the basic "management processes."
-Brenda's ability to determine what needs to be done and by whom is evidence that she excels at which management function?

A) planning
B) controlling
C) leading
D) organizing