A Listener's Summary of a Speaker's Words Shows That the Listener

Multiple Choice

A listener's summary of a speaker's words shows that the listener did not correctly understand the message.Which of the following must be true?

A) The speaker used clear, simplified language.
B) The listener failed to use active listening.
C) The speaker failed to send a clear message, the listener failed to receive the message properly, or both the speaker and listener failed to communicate properly.
D) The speaker sent a clear message, but the listener failed to receive the message properly due to poor listening, jumping to conclusions, or relying on preconceived notions about the speaker.