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    Management Essential Concepts
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    Exam 14: Foundations of Control
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    A Car Company That Puts More Effort into Measuring Quality
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A Car Company That Puts More Effort into Measuring Quality

Question 137

Question 137

Multiple Choice

A car company that puts more effort into measuring quality than total units sold most likely wants to excel at ________.


A) customer satisfaction
B) efficiency
C) employee satisfaction
D) cost per unit

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