Gisele, an Office Manager, Decides to Use the Technique of "Confront

Multiple Choice

Gisele, an office manager, decides to use the technique of "confront, contain, and connect" to deal with Jimmy, a clerk who is in an explosive, angry mood. To implement contain, Gisele will ________.

A) brings Jimmy to a conference room away from the center of activities
B) demand that Jimmy see a psychiatrist immediately
C) tells Jimmy that his behavior will not be tolerated
D) asks Jimmy, "How can we make you happier?"