Trucking Supervisor Chad Learns This Morning That a Company Truck

Multiple Choice

Trucking supervisor Chad learns this morning that a company truck jumped a curb, and crashed into a restaurant. Chad sends a text message to his boss, saying, "We had a small incident involving a truck this morning, but we are OK." He has therefore created the communication barrier of ________.

A) filtering of information
B) communication overload
C) improper timing
D) emotions and attitudes