Jeff Is a Manager at a Paper Mill

Multiple Choice

Jeff is a manager at a paper mill. He has received a grievance from a group of employees who are union members. The grievance claims that a plant rule barring employees from eating during unscheduled breaks is arbitrary and unfair. What should Jeff most likely do?

A) Discuss the case privately with the union steward.
B) Agree to make informal changes to the rules.
C) Examine the grievants' personnel records.
D) Make special arrangements with grievants.