A Computer Maintenance Company Wants to ''Capture'' the Knowledge That

Multiple Choice

A computer maintenance company wants to ''capture'' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to:

A) reduce the amount of human capital.
B) transfer structural capital into relationship capital.
C) transfer human capital into structural capital.
D) transform intellectual capital into knowledge management.
E) prevent relationship capital from interfering with human capital.