To Reduce the Amount of Non-Recyclable Waste That Employees Throw

Multiple Choice

To reduce the amount of non-recyclable waste that employees throw out each day, a major telephone company removed containers for non-recyclable rubbish from each office and workstation. This altered employee behaviour mainly by:

A) increasing employee motivation to be less wasteful.
B) altering situational factors so that employees have more difficulty practising wasteful behaviour.
C) helping employees to learn how to be less wasteful.
D) increasing aptitudes that make employees less wasteful.
E) increasing organizational citizenship so that employees will be less wasteful.