Multiple Choice
When making claims or requesting adjustments,which of the following would be the most effective?
A) Warn the reader of the consequences of inaction.
B) Apologize for the inconvenience caused.
C) Clearly convey your anger and frustration.
D) Be professional, no matter how angry or frustrated you are.
E) Use the indirect approach.
Correct Answer:
Verified
Correct Answer:
Verified
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