Multiple Choice
Which of the following routine messages is most likely to end up as part of an employee's permanent record?
A) A letter of recommendation
B) A congratulatory message
C) A message of appreciation
D) A message of condolence
E) A message fostering goodwill
Correct Answer:
Verified
Correct Answer:
Verified
Q43: How should routine replies and positive replies
Q44: When making claims or requesting adjustments,you should
Q45: When seeking a letter of recommendation,the body
Q46: Which of the following is a guideline
Q47: The close of the routine request should
Q49: Which of the following is not considered
Q50: When granting the claim when the customer
Q51: Routine requests should always indicate why it
Q52: When making a routine request,what should the
Q53: An effective use of a routine message