Multiple Choice
Ellen is the moderator of her company's complaints forum.Customers post their queries or complaints on the forum,and Ellen provides them answers or solutions.Which of the following guidelines must Ellen follow?
A) Avoid long words; wherever possible, use shortened spellings and acronyms.
B) Always start new topics on the original thread; don't change threads.
C) Use acronyms to save time and make it easier for readers to skim through.
D) Focus on the subject at hand, not on personal characteristics of respondents.
E) In order to save time for readers, avoid providing supporting statements.
Correct Answer:
Verified
Correct Answer:
Verified
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