Which of the Following Statements About the "You" Attitude in Business

Multiple Choice

Which of the following statements about the "you" attitude in business communication is true?

A) It emphasizes a speaker-centered approach.
B) It focuses on the audience's wishes, interests, and preferences.
C) It replaces terms that refer to the audience with terms that refer to the speaker's company.
D) It always uses the active voice, with "you" as the subject.
E) It considers the point of view of the speaker.