In Order to Use IM More Effectively and Efficiently for Business

Multiple Choice

In order to use IM more effectively and efficiently for business communication,you should ________.

A) learn to carry on multiple IM conversations at a time
B) use IM for lengthy and complex messages
C) not send confidential information using IM, if you are not on a secure system
D) restrict the use of IM largely to messages of a personal nature
E) always keep yourself available for IM during office hours